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What our patients say about us...
Each patient gets the opportunity to review the care they received, the staff they interacted with, our neurologist, and the technology we use in our clinic. Here are some of the comments we received about our clinic, direct from patient reviews!
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NPS (Net Promoter Score) Ratings*
Our Staff

Dr. Rony Ninan

Our Service

*Net Promoter Score (NPS) is a measurement of patient's likelihood of recommending our clinic.

Recent Reviewer Feedback
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03/06/2026 My neurologist was definitely prepared for our online meeting. He checked my history and all my previous labs and tests.
I felt he was listening to me and answering all my questions. I was taken care of. -
03/06/2026 This is the first video session like this I have ever done. The staff explainedand and helped me go through this appointment very easily.
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02/11/2026 We really appreciated the whole process from booking to the call itself. The team were supportive and listened to both me and my daughter (the patient). The follow up was reassuring.
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02/06/2026 I love Dr. Ninan and his team. Ms. Pleshette responds to my messages in a timely fashion. Dr. Ninan is the BEST!
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02/06/2026 I feel like the office staff as well as Dr Ninan were very kind and supportive to me. They were sensitive to my concerns and gave me their best counsel.
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01/22/2026 Dr. Ninan and his staff were VERY attentive, friendly, and committed to providing excellent care.
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01/16/2026 I really liked the virtual visit with my doctor, I had his full attention and he really took the time to make sure that I understood. Unlike most in person visits were the doctors are rushing to get to the next patient. My doctor was completely attentive to my needs and health! I really hope the virtual visits continue in the future!
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01/06/2026 I couldn't be happier with the level of care and caring I've received from the dr and all of his staff. Thank you.
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12/19/2025 Excellent care from an amazing staff. Couldn’t ask for better medical care and support.
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12/16/2025 Dr has great bedside manner, overall great experience. Staff is super nice & acommodating.
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12/05/2025 Dr. Ninan and his staff were great! They listened to me and included me in the discussion. I was very thankful that I was referred to him.
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11/19/2025 Dr Rony Ninan takes time to explain things in a manner that one understands & doesn’t rush. He is one of the few doctors that I don’t feel like a number waiting to get to the next patient. His staff is also extremely helpful & professional.
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11/18/2025 Dr. Ninan was exceptionally professional, listened extensively and thoroughly, and provided options for treatment. I felt both heard and understood and appreciated his willingness to include me in the path forward. I highly recommend him and his staff.
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11/11/2025 Dr. Ninan explained what I am experiencing and his diagnosis was spot on even before any imaging. I am very glad my husband’s doctor recommended him. His staff is extremely helpful. I am very thankful for his help.
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10/30/2025 Complete care team were polite, professional, compassionate, courteous, knowledgeable, and personable! Couldn’t have asked for a better team.
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10/15/2025 The nurse and the Dr. were very accommodating. The Dr. was clear, thorough and very encouraging. He took the next step to make sure nothing else was wrong.
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9/30/2025 I didn’t know what to expect but I was comfortable and very satisfied with Dr Ninan he went over everything with me ask me lots of questions he was very concerned which made me see he cared for his patients. Everyone I talked to was with care and polite. Great customer service! Thanks for your patience with me.
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9/19/2025 Dr Rony Ninan & his staff were extremely helpful & supportive
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9/18/2025 I really appreciated how the doctor took hi s time to listen to my concerns, ask questions, complete the exam and carefully explain what he was looking for on the exam and recommended next steps. The nurse was also very patient and kind.
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9/2/2025 Dr. Rony Ninan was very thorough he asked all the right questions and let me explain what has been taken place with my pains in my body . He tested me great over the video visit. I agree with his treatment plans.
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8/15/2025 Dr Ninan and his staff are incredibly helpful. They took the time to listen to my concerns, and made me feel important. I’m extremely satisfied with the care I have been given. I’m glad to have been a patient under his care.
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8/9/2025 Virtual aspect of the appointment was so helpful to us. Thank you.
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8/5/2025 Dr. Ninan is kind, professional, and exceptionally thorough. He genuinely has his patients’ best interests at heart. His recommendations are thoughtful and well-informed, yet he never hesitates to suggest a second opinion when appropriate—something I deeply respect and appreciate. That kind of integrity and patient-centered approach is truly invaluable. His staff is also outstanding in every way.
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8/1/2025 The doctor, runs an exceptional practice, the staff are amazing and so is Dr Rony.
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7/31/2025 Dr. Ninan and his team are amazing! I felt heard and seen during the entire healing process. Having virtual visits at first seemed different to say the least, but it turned out to be my favorite way due to some restrictions. You all are awesome!
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7/25/2025 Dr. Ninan provided utmost respect as well as patience and guidance while explaining my condition to me. Also, I felt as though I was with family because of the sense of feeling like I really mattered. His staff were also very caring, professional, and knowledgeable. Thank you, Dr. Ninan for your time given to me.
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7/23/2025 The whole team is sooo nice and I appreciate how easy they are to talk to!
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7/1/2025 The office staff was efficient and attentive to my needs and concerns. And Dr. Ninan was respectful, considerate, and truly listened to me and included me in his care decisions.
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6/26/2025 My 1st time doing tele visit...thot it might be awkward...but it was a pleasant experience and I would be comfortable, when necessary, with another appt.
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6/5/2025 Everybody was very respectful and polite on my recent virtual call. I actually accidentally hung up the phone but to my surprise they quickly got back to me without any interruptions. They were very professional and I would definitely recommend your office to friends and family.